Useful information and
frequently asked questions
Before booking, it is normal to have some questions or doubts. To make your booking experience easier and smoother, we have collected the most frequently asked questions.
Questions about the hotel
What are the check‑in and check‑out times?
Check-in: 15:00 – 22:00
Check-out: by 11:00Early arrival?
If you arrive before 15:00 and your room isn’t ready, you can leave your luggage at reception and enjoy the lake.Save time:
Complete online check-in and check-out to spend more time on vacation!Where can I park and how much does it cost?
We have 3 parking options:
- Free parking – 650m from hotel
- Underground garage – 650m from hotel – €10/night
- Hotel parking – on-site – €15/night (not suitable for large cars or minivans)
For parking/garage 650 meters away:
Before arrival:
Provide us with your license plate number and registration country for access to the reserved area.Upon arrival in Garda:
- Come to the hotel first for check-in
- Unload your luggage
- Then go park in one of two areas:
- Parking Via C. Preite 13, Garda – Google Maps
- Parking area Via Caboto 16, Garda – Google Maps
Can I bring my dog or cat?
We are pet-friendly and your furry friends are welcome! 🐾
Cost: €15 per night
Important: Notify us when bookingIn your room you’ll find:
- 2 bowls
- 1 cushion
- Waterproof bedspread
What type of pool do you have?
Outdoor pool approximately 26 m²
Features:
- Hydromassage
- Counter-current swimming
Open: May to September from 9:00 until 22:00.
What breakfast do you offer and at what time?
Time: 7:30 – 10:00
Format: Buffet
Cost: Included in room rateMenu:
Wide selection of fresh sweet and savory products for all tastes.Special needs?
Upon request we prepare options for:- Allergies and intolerances
- Vegan and vegetarian diets
- In-room breakfast (upon request)
Do you organize transfers or taxis?
Yes! We organize transfers to and from:
Airports and stations:
- Verona Airport
- Bergamo Airport
- Verona Train Station
- Peschiera del Garda Station
Local destinations:
- Verona Arena
- Bardolino, Lazise, Malcesine
- Gardaland and other parks
- Other Lake Garda locations
To book: Email info@hotelvillaanthea.it
Can I store my bike? How much to rent an e-bike?
Bike storage: Free in our indoor garage (for guests with own bikes)
E-bike rental:
- Full day: €30
- 4 hours: €20
- 2 hours: €15
Availability: 4 e-bikes (subject to availability)
Is Wi-Fi free?
Yes, Wi-Fi is free throughout the hotel:
- All rooms
- Common areas
- Pool area
Questions about the hotel rooms
Do children pay?
Children 0-5 years: Free if sleeping in parents’ bed
Crib (0-2 years): €10 per night
Extra bed (child): €15 per nightImportant: Request crib or extra bed when booking
Is there a kettle or coffee machine in the room?
Kettle: Free in all rooms (with tea and coffee)
Coffee machine: Available upon request – €10 per night
Which rooms have parquet flooring instead of carpet?
Rooms with parquet:
- Superior room
- Comfort Family room
- Large room with balcony
- Piccola room
- Piccola room with balcony
- Some Deluxe rooms
Note: Hallways have carpet, as do some Deluxe rooms
Which rooms have a closed wardrobe with doors?
Most rooms have open wardrobes without doors.
Rooms with closed wardrobes:
- Piccola Single room
- Large room with balcony
- Comfort Family room
Can I use the Smart TV for streaming?
Yes! All rooms have Smart TVs with integrated Chromecast.
You can stream from:
- Smartphone
- Tablet
- Computer
Watch your favorite shows from Netflix, Prime Video, and other platforms.
Questions about the hotel location
How do I reach the hotel?
By car:
Follow signs to Garda – the hotel is easily accessible from major highways.Public transport:
The bus stop is less than 100 meters from the hotel.From airport/station:
- Verona Airport/Verona Station/Peschiera: We can arrange a transfer
- Bergamo/Milan Airport: Train or bus to Peschiera, then local bus or transfer
Contact us to arrange transfer: info@hotelvillaanthea.it
How can I get around Lake Garda without a car?
On foot:
- Garda historic center: 50 meters
- Lakefront promenade: 100 meters
- Nearby towns: Pedestrian paths along the lake
By bicycle:
Scenic bike paths connect lake townsPublic transport:
Local buses connect all main Lake Garda locationsWhat beaches are there in Garda?
Garda has 3 main beaches:
1. Baia delle Sirene
- Type: Pebble beach, private park
- Services: Sunbed rental, park access
- Cost: Entry ticket required
2. Spiaggia Al Corno
- Type: Public
- Distance: 10 minutes walk (towards Punta San Vigilio)
- Cost: Free
3. La Cavalla
- Type: Public with bar
- Distance: 10 minutes walk (towards Bardolino)
- Services: Bar and music
- Cost: Free
Questions about bookings
How can I book one or more rooms?
You have several booking options:
- Online: Click the “Book” button at the top of the page to access our booking system
- Email: Write to info@hotelvillaanthea.it with your name, number of guests (children included), stay dates, and any special requests
- Contact form: Fill out the form at the bottom of any page
- WhatsApp: Send us a message at +39 045 7256105
- Phone: Call us at +39 045 7256105
How can I modify or cancel a booking?
You can modify or cancel your reservation according to the cancellation terms in your confirmation.
Need help?
- Email: info@hotelvillaanthea.it
- WhatsApp: +39 045 7256105
- Phone: +39 045 7256105
How is my reservation confirmed?
Your reservation is confirmed in two ways:
Option 1 – Credit card guarantee
Provide card details as guarantee with no immediate charge.Option 2 – Deposit
Pay a deposit via:- Bank transfer
- Credit/debit card
- Apple Pay or Google Pay
Questions? Contact us at info@hotelvillaanthea.it, on WhatsApp, or call +39 045 7256105.
What is pre-authorization?
Pre-authorization is a verification of your credit/debit card that ensures funds are available.
How it works:
- 7 days before check-in, we temporarily hold the total stay amount
- Funds are held but not charged
- The hold is automatically released after a few days
Want to pay differently?
Inform reception at check-in if you prefer another card or cash payment.Please note:
- Extras and tourist tax are paid separately at reception
- If you paid by bank transfer, the balance will be requested at check-in
What is the tourist tax?
The tourist tax is a municipal tax paid directly at the hotel.
Amount: €2.00 per night per person
Duration: Maximum 5 consecutive nights
Exemptions: Children under 14 years old are exemptPayment is made at reception during your stay.